Rob Ferrell
Passion

Just as the people of TSYS® pursue their avocations with gusto, they bring the same passion to their daily work. Our team members believe fervently that this company provides a worthy value: As one of the world's largest payment-services firms, we make it possible for millions and millions of people to navigate their lives with confidence and convenience every day.

TSYS touches 1 of every 2 credit-card accounts in the United States. With more than 1,257 authorizations per second coursing through the TSYS networks worldwide at peak periods, we see each transaction as a unique snapshot of the human experience — whether it's celebration, relaxation, a surprise situation or something in between. Never let it be said that the payments industry is tedious or humdrum.

This year's report presents a glimpse of our team members' extraordinary personal pursuits and the lessons they can teach us on the job. Perhaps you'll pause to remember one of these stories with your next transaction, wherever you may be. Or even better, thanks to TSYS, perhaps you'll be on your way to the next task before the thought has fully crossed your mind.

Lisa James (cover photo), photographed near Glencoe, in the Scottish Highlands, and Rob Ferrell (pictured above), photographed in Smiths Station, Alabama, are two among thousands of TSYS team members who bring their zest for living to work every day.

Rob Ferrell
Table of Contents

Letter to the Shareholders
Financial Highlights
Capturing the Moment
Crossing Cultures
Working Together
Carving Friendships
Expanding the Footprint
Solving Problems

The Fight to Delight
Policing the Payments Highway
The Details
The Community
Board of Directors
Executive Management
Selected Financial Data
Shareholder Information