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Healthcare / Benefits

TSYS understands the new world of healthcare processing and how it affects you and your clients. With years of experience in the world of payments, we are well positioned to help you.

Consumer-directed healthcare is shifting payment responsibility to the consumer. However, legal and regulatory changes are also providing increased opportunities for consumers to utilize tax-free dollars to pay for medical expenses through a variety of tax-advantaged (contributions using pre-tax dollars) accounts, such as health savings accounts, health reimbursement arrangements and flexible spending accounts (HSAs, HRAs and FSAs). These trends have opened up a new world of opportunities for everyone. Participants, insurers, financial institutions and third-party administrators (TPAs) are all eager to successfully navigate this marketplace.

As these accounts gain momentum, credit and debit cards are fast becoming the preferred choice for payments. Participants are increasingly using cards to pay their co-payments, deductibles and medication costs from one or more of their accounts as well as the additional support from lines of credit (LOCs), or access to other purses.

With TSYS Healthcare you get exceptional value:

• Technology in an unparalleled transaction-processing platform designed to provide true competitive advantages
• Robust Solutions with a full suite of options designed specifically for healthcare card programs
• True Flexibility with turnkey solutions complete with modular product and service features
• Industry Expertise, which means fast and effective implementation, including program approval, production, training and management
• Superior Customer Service and a skilled team of specialists to support every aspect of your program

Everything You Need:
TSYS Healthcare lets you provide the most comprehensive suite of services today and consider the possibilities of tomorrow. Take a look at what we offer:

• Stacked card with real-time access to multiple accounts, including HSAs, HRAs, FSAs (healthcare, limited-purpose and dependent care), Parking, Transit and LOCs – all with a single card
• Healthcare statements delivered via e-mail and paper reports for automated and manual claims
• Healthcare card administration including a customer-support portal and reporting tools
• Online registration for HSAs
• Automated substantiation
• Superior cardholder support, via:
  • IVR
  • Live Agent Support
  • Web

For more information, please contact healthcare@tsys.com or call 706.644.1156