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Navy Federal Credit Union
TSYS Delivers on Our Promise to Customers
The Opportunity
Navy Federal Credit Union, a top-25 U.S. card issuer and the world's largest credit union, wanted a processing partner that gave it peace of mind and flexibility so that it could focus on serving its 2.3 million members worldwide.
The Solution
Convert to the TS2® platform and implement proprietary decisioning tools that deliver best-in-class service to cardholders.
The Benefits
- Seamless conversion within five months
- Eliminate costly delays associated with old legacy-based systems
- ACE® product provides instant decisions on 40 percent of applications
- Proactive support from TSYS for new opportunities
- TS2 powers account- and household-level data access to serve each cardholder
- Deploy TSYS ProphITSM, the user-friendly, Web-based interface that streamlines business processes, improves responsiveness to cardholders and reduces costs
For full case study information, contact TSYS Sales at +1.706.649.2310, or use our information request form.
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