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Business Process Management

Our powerful Web-based, business process management tool, TSYS ProphIT^SM, automates business rules and gives customer service representatives, managers, and collectors a global view of the customer relationship. It links disparate account information, including data from direct deposit, savings, credit card, insurance, mortgage and securities accounts. In addition, it provides quick, direct access to that unified data through a convenient front-end portal - one that can be accessed through any channel, from customer care centers and teller stations to Web sites at any time.

Built by a team with hands-on experience in operating call centers, managing multiple platforms and building workflows, TSYS ProphIT is designed to meet your unique business needs. From initial consulting services to network monitoring and workflow management, TSYS addresses business process management from start to finish.

Benefits include:

• Link siloed information
• Reduce operational costs
• Optimize work processes
• Automate business rules
• Reduce error-prone, human intervention
• Provide consistent customer service

For more information about Business Process Management, contact your TSYS client representative or TSYS Sales at +1.706.649.2310, or use our information request form.