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Downloads

Click links below to access PDF files.

Click on the following PDF document for details regarding the W9 B Notice Letter.


Click on the appropriate link to review the Terms and Conditions of your version of the Merchant Card Processing Agreement referenced in your Application for Merchant Card Processing. The reference can be found on your application in the paragraph preceding the merchant’s signature.  The posting of a new version of the terms and conditions does not automatically amend the terms of your agreement.


Click on the following PDF document for details regarding Fees for Access to Card Brand Services.


Click on the following PDF document to review the Merchant Card Processing Operating Guide. This Operating Guide describes the procedures and methods for submitting Card Transactions for payment, obtaining authorizations, responding to chargebacks and media retrieval requests, and other aspects of the operations of TSYS services.


Click on the following PDF documents for information pertaining to Automated Clearing House Network (“ACH”). The reference to the applicable version number can be found on your application in the paragraph preceding the merchant’s signature.


Click on the applicable link to review the Terms and Conditions of your version of the Card Not Present Addendum referenced in your Application for Merchant Card Processing. The reference can be found on your application in the paragraph preceding the merchant’s signature.


If Merchant requested TenderCard Gift and Loyalty card acceptance be added to the application, click on the following PDF document to review TenderCard’s Terms and Conditions.


Click on the following PDF documents if applicable to Merchant.


Visit Visa and MasterCard online to access their merchant rules.


Terms and Conditions for Renaissance Electronic Services (RES) and Retailers Processing Network (RPN) merchants:


Click on the following PDF document for details regarding Merchant Processing Application.


Click on the appropriate link to review the Terms and Conditions of the Central Payment d/b/a TSYS Merchant Card Processing Agreement referenced in your Application for Merchant Card Processing. This reference can be found on your application. The posting of a new version of the terms and conditions does not automatically amend the terms of your agreement.