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TSYS’ U.K. M-Payments Report Released: Shows High Satisfaction

Oct 15, 2015

73 percent of respondents likely to use m-payments in the next two years

COLUMBUS, Ga., and LONDON, 15 Oct., 2015 — TSYS (NYSE: TSS) has today published its inaugural U.K. M-Payments Consumer research report. The report includes information on key consumer m-payment preferences and provides new insights on a range of related digital engagement topics.

TSYS conducted quantitative research of more than 500 U.K. consumers, covering diverse demographics, including gender, age and income. The respondents were over the age of 18, had at least one debit card and one credit card, as well as a smartphone.

"With the proliferation of new payment choices and the ever-increasing adoption of mobile wallets, U.K. consumers now have more payment options than ever before," said John Goodale, group executive, product and market development, TSYS International. "In line with TSYS' belief of 'People-Centered Payments', this primary research focuses on the end-user of these new technologies — the consumer — and highlights some important changes in perceptions which will prove of interest for payments industry players in the future."

Key findings from the research include:

  • 73-percent of respondents are likely to use m-payments for in-store purchases in the next two years.
  • One-third of respondents made an m-payment in the last three months and were highly satisfied.
  • The adoption of mobile banking apps is no longer exclusively popular for "digital natives" (those born into the digital age), with take-up being spread across all age groups and segments.

The report is available online at:

About TSYS
At TSYS® (NYSE: TSS), we believe payments should revolve around people, not the other way around. We call this belief People-Centered Payments®. By putting people at the center of every decision we make, TSYS supports financial institutions, businesses and governments in more than 80 countries. Through NetSpend®, A TSYS Company, we empower consumers with the convenience, security, and freedom to be self-banked. TSYS offers issuer services and merchant payment acceptance for credit, debit, prepaid, healthcare and business solutions.

TSYS' headquarters are located in Columbus, Ga., U.S.A., with local offices spread across the Americas, EMEA and Asia-Pacific. TSYS is a member of The Civic 50 and was named one of the 2015 World's Most Ethical Companies by Ethisphere magazine. TSYS routinely posts all important information on its website. For more, please visit us at

Cyle Mims
TSYS Media Relations

Victoria Winn
TSYS International