Top Trends in Retail - Header

The major goal for every retailer, no matter what the business model, is to create an experience that aligns perfectly with the expectations of the customer. In today’s competitive environment, retailers must constantly find new ways to bring the customer what they want with service and product offering.  

Skip to main content
Main Content

Top Customer Service & Technology Trends in Retail

Jun 24, 2019

Top Trends in Retail - Header

The major goal for every retailer, no matter what the business model, is to create an experience that aligns perfectly with the expectations of the customer. In today’s competitive environment, retailers must constantly find new ways to bring the customer what they want with service and product offering.

In order to create experiences that are meaningful and differentiated, it’s important to stay ahead of trends in customer service, mobile, omnichannel, and POS technology. A recent study conducted by Boston Retail Partners (BRP) was aimed at understanding those all-important trends. We partnered with them to pull valuable insights together into content that can help retailers prioritize against their goals.

From a comprehensive whitepaper that is available for download now, to the top-line trends from the study you’ll find below, be sure to take advantage of this wealth of information for your organization. We understand the unique operating environment surrounding retail and can help you differentiate yourself from competitors and capitalize on opportunities. In the meantime, if you have questions about any of the above or want to learn more about how you can create a better customer experience, don’t hesitate to give us a call at 1.888.845.9457.

In the meantime, here are some of the top-line trends from the retail study whitepaper.

Retail trends that may be getting overlooked.

Top Customer Service & Technology Trends in Retail

Contact Us
About Our
Merchant Services

Get your Free Quote, Now!

After you have submitted your information, a TSYS representative will contact you.

All fields are required to submit form. Your information is private and secure. We do not accept adult businesses

Customer Support Form