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How to Read Your Merchant Statement

How to Read Your Merchant Statement

If your merchant services statement looks so intimidating you don’t read through it, you could be costing your business a lot of money.

Your TSYS® Merchant Statement promotes simplicity and efficiency. We believe in complete transparency.  We are always looking to make improvements and modifications related to visual enhancements, organization, pricing transparency and product/technology announcements to help you.

Money In, Money Out

Your merchant statement is organized to inform you about deposits from customer purchases you processed and fees you are paying for merchant services. 

Deposits are itemized individually, showing you the purchase date, amount and type of card used. If you had a good sales month, this section may take up a few pages. You can compare this list to your own saved receipts or invoices. If you’re using an online reporting system and keeping track throughout the month, you’ve already got this step covered.

Processing Fees

Fees come in several different types but they are organized in groups, so you should be able to understand them easily. For example, the discount rate is a percentage of each transaction amount that is deducted from that transaction. Discount rates change according to the transaction type, so you may see different rates for different transactions.  You agreed to your discount rates when you signed up with your merchant services provider, and you can see the rates on your statement in the legend area. Contact your merchant services provider if you don’t know or understand your discount rates.

A transaction fee is a flat fee, charged in cents, that is deducted from every card transaction. You also agreed to this fee when you signed up with your merchant services provider. Unlike discount rates, transaction fees are the same for every transaction.

Monthly fees are charged for various merchant services and vary depending on the type of processing your business performs, your pricing plan and other aspects of your merchant agreement. If you have any questions about these fees, contact your merchant services provider and ask for a full explanation.

Miscellaneous fees are charged on a non-regular basis for different reasons. There may be a new government regulatory fee that is charged annually or quarterly. Or there may be an industry fee for such things as PCI compliance. If you ever have questions about miscellaneous fees, your merchant services provider can answer them for you.

The Bottom Line

Once you’re clear on the deposits and fees listed on your merchant statement, you’ll have a better understanding of your net profit each month. You may notice patterns in your transactions that indicate the need to make some changes to your merchant account agreement. It’s important for you to understand your statement so you can make informed decisions about the financial future for your business.

As a merchant services provider, TSYS helps work out the most cost-effective rates and fees for our merchants. If you’re not getting that kind of service from your current processor, consider making a switch to TSYS for more choices, support and information you need to help save money and grow your business.

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